Operational Control Tower for TK Elevator
How an Industrial Services Company Brought Consistency to a Nationwide Branch Network
The Starting Point
TK Elevator, a $10B industrial services company with a nationwide branch network, had no consistent way to track and manage performance across branches. Operational and financial metrics were not standardized, making it impossible to compare performance, set meaningful targets, or ensure accountability across the organization.
Our Approach
We built an operational control tower on Microsoft Fabric, unifying and normalizing operational and financial data across all branches. The result was a single platform enabling revenue and EBITDA planning, standardized KPIs, and federated targets — with exception-based alerting and action queues to drive follow-through.
The Impact
Standardized performance management across all branches, enabling true apples-to-apples comparison. Improved visibility into revenue, EBITDA, and operational performance. Enabled proactive management through exception alerts and action queues. Strengthened execution of revenue targets and Operational Excellence initiatives.
Use your team's tracked time to plan budgets, spot risks early, and stay on target.
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Every week of delayed decisions, manual coordination, and fragmented data has a cost. Let's show you exactly where you're losing value — and what it looks like when you close that gap.